Cancellation And Refund Policy

For Medium REST API by Nishu Jain (a.k.a Unofficial Medium API)
Last updated: April 17, 2024

Thank you for choosing the Unofficial Medium API (mediumapi.com) subscription-based API service. We aim to provide you with a seamless experience in accessing authorized data from Medium's website (medium.com). However, we understand that circumstances may arise where you need to cancel your subscription and request a refund. Please read the following policy carefully to understand your rights and obligations regarding cancellations and refunds:

1. Subscription Cancellation:
• You have the right to cancel your paid subscription plan to the Unofficial Medium API at any time.
• To cancel your subscription, you must log in to your account on mediumapi.com and navigate to the subscription management section.
• Once logged in, follow the prompts to cancel your subscription. You will receive a confirmation email upon successful cancellation.
• You will immediately be downgraded to the free subscription plan and will not be charged for any subsequent billing periods after cancellation.
2. Refund Policy:
• We offer refunds under specific circumstances outlined below:
• Technical Issues: If you encounter technical issues that prevent you from accessing the Unofficial Medium API despite reasonable efforts to resolve them with our support team, you may be eligible for a refund.
• Service Disruption: In the event of prolonged service disruptions or downtime that significantly impacts your ability to use the Unofficial Medium API, you may request a refund for the affected period.
• Refund requests must be submitted within 30 days of the issue or incident occurring. Requests submitted after this period may not be considered.
• To request a refund, please contact our customer support team at nishu@mediumapi.com. Provide detailed information about the issue you encountered and any relevant screenshots or documentation to support your claim.
• Refunds will be processed within 7-10 business days upon approval of your request. The refunded amount will be credited back to the original payment method used for the subscription.
3. Non-Refundable Circumstances:
• We do not offer refunds for the following circumstances:
• a. Change of Mind: If you simply change your mind or no longer wish to use the Unofficial Medium API, refunds will not be provided.
• b. Failure to Cancel Subscription: Failure to cancel your subscription before the next billing cycle will not entitle you to a refund. It is your responsibility to manage your subscription status.
• c. Violation of Terms of Service: Refunds will not be issued if your subscription is terminated due to a violation of our Terms of Service.
4. Contact Us:
• If you have any questions or concerns about our cancellation and refund policy, please contact us at nishu@mediumapi.com. Our customer support team will be happy to assist you and address any issues you may have.

By subscribing to the Unofficial Medium API service, you agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. Please check this page periodically for any changes.

Thank you for choosing the Unofficial Medium API. We appreciate your business and strive to provide you with the best possible service.